MacStadium Ideas/Feature Requests
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3 days ago in Customer Portal + Website 0

My.Avast.Com - How to log in to Avast Account?

To avail the benefits of Avast, you must log in to your Avast Account. For Avast Login, you have to visit my.avast.com. In this blog, we have given the step-wise procedure to log in to an Avast Account. Along with this, we have also given the proc...
4 days ago in Customer Portal + Website / Website 0

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4 days ago in Customer Portal + Website / Website 0

Tickets generated by NMS should have configurable email targets

Tickets for alerts generated by NMS go to a wide distribution of email addresses.I'd like this to be configurable so we can manage the distribution of alerts via one address.

SSO with Okta

Customers have requested the ability to manage Portal auth/login via Okta. Okta lists us on their site here: https://www.okta.com/integrations/macstadium/

Email invoices

I would like to get invoices emailed to a nominated account as this would simplify our finance workflow.

Longer timeout for Portal

Can you give it a longer timeout setting for this support page https://portal.macstadium.com/tickets ? Or even better, pop up some confirmation before log me out?In multiple times it just logged me out without any warning or confirmation when I we...
12 months ago in Customer Portal + Website / Customer Portal 0 Awaiting Feedback

Show me an inventory of my account in Portal

As a user, I want to see a basic inventory of my machines from within my portal. As it exists today, there is no inventory and customers are left to figure it out for themselves.
over 1 year ago in Customer Portal + Website 0

Reply to tickets from email

As a user, I should have the option to select whether I can reply to support tickets over email or secure login. If a ticket doesn't contain sensitive info (username and passwords), then I should be able to receive the contents of that communicati...
over 1 year ago in Customer Portal + Website 2

Checkout to billing master

If I have a billing master and I add a new subscription machine from my portal, that machine should automatically get added to my billing master subscription.
over 1 year ago in Customer Portal + Website 0