MacStadium Ideas/Feature Requests
Status Awaiting Feedback
Categories Customer Portal
Created by Guest
Created on Aug 17, 2020

Longer timeout for Portal

Can you give it a longer timeout setting for this support page https://portal.macstadium.com/tickets ? Or even better, pop up some confirmation before log me out?

In multiple times it just logged me out without any warning or confirmation when I were literally typing a post to the ticket. And all the message I was working on was lost after I login. Now I start to compose the message elsewhere and copy and paste to this page to avoid losing my work.

Thanks

Ning

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